Terms & Conditions — Cordelia ARC

Effective Date: 11/12/2025

These Terms & Conditions (“Terms”) govern your use of Cordelia ARC’s website and services. By accessing our site, submitting an inquiry, or receiving services, you agree to these Terms.

Use of Services

• Services are intended for individuals 18 years and older or for adults served through an approved third party (e.g., guardian, case manager).
• You agree to provide accurate, current, and complete information when registering, completing forms, or communicating with us.
• Cordelia ARC provides supportive living and non-medical services. We do not provide medical, psychiatric, or emergency care.

Scheduling, Payments & Fees

• Any fees, deposits, or recurring charges will be disclosed prior to enrollment or service start.
• Invoices are due as stated on the invoice. Late or unpaid balances may pause or terminate services until resolved.

Cancellation & Rescheduling

• Appointments must be canceled or rescheduled at least 24 hours in advance.
Late cancellations or missed appointments may incur a fee up to the cost of the scheduled service.

Client Responsibilities

• Treat staff and other clients with respect and safety; abusive or unsafe behavior may result in immediate suspension of services.
• Inform us in writing of any changes to contact info, authorized contacts, medications, or care plans.
• Follow house rules, program guidelines, and any safety instructions applicable to your service setting.

Non-Medical Disclaimer

Cordelia ARC staff do not diagnose conditions, prescribe medication, or provide medical treatment. For emergencies, call 911. For mental-health crises in the U.S., call or text 988 (Suicide & Crisis Lifeline).

Confidentiality & Privacy

• We respect your privacy and maintain confidentiality consistent with applicable laws.
• We may disclose information when: required by law or court order; there is a credible risk of harm to self or others; or when coordinating services with authorized providers/guardians you have designated.

Website Use

• Website content is provided “as is” for informational purposes and may change without notice.
• You may not misuse the site, attempt unauthorized access, or interfere with its operation.

Intellectual Property

All site content (text, graphics, logos, and materials) is owned by or licensed to Cordelia ARC and may not be used without written permission.

Third-Party Links & Services

We may reference third-party resources. Cordelia ARC is not responsible for third-party content, policies, or performance.

Limitation of Liability

To the fullest extent permitted by law, Cordelia ARC and its officers, employees, and agents are not liable for indirect, incidental, special, or consequential damages, or for matters beyond our reasonable control (e.g., outages, third-party interruptions, force majeure).

Suspension or Termination

We may suspend or terminate services or site access for safety concerns, nonpayment, policy violations, or unlawful activity.

Changes to Terms

We may update these Terms from time to time. Continued use of the site or services after changes take effect constitutes acceptance of the updated Terms.

Contact

Cordelia ARC
Email: info@cordeliaarc.com

This page is provided for general information and is not legal advice. Please consult counsel for jurisdiction-specific requirements.